Always excellent customer service. I'm taken care of in a timely manner. Kind people who always help efficiently. Always a positive experience coming here and I always leave relieved with a smile. I know that I can trust that I'm in good hands here.
Changing Places
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February 02, 2024
Let me start off by saying Susan, Denny, and Johnny are beyond amazing! They are all so helpful and knowledgeable. Denny helped my mom obtain a HELOC. She was so patient and polite while assisting us. Susan and Johnny are always so helpful when I have questions regarding my business account and line of credit. We always feel so comfortable when we come here. This branch is very inviting and makes me feel at ease when conducting business.
Ursula Kirk
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January 02, 2024
I’m not sure what it is about this TD Bank branch but they appear to be the choice bank for customers who require complicated or just time consuming transactions. This bank consistently has a line inside no matter when you come. I arrived on a Tuesday at 8:29 am before they opened and a small line had already formed. Once they opened, there were 3 associates working. Initially all three were behind the desk but one disappeared (presumably to do the drive thru) one woman seemed to be doing other things as she was going here and there and then there was one person behind the front desk. I was the third person in line. It took 18 minutes to finish with the first guest. 5 minutes for the second guest. I walked out at 8:51. It took me 21 minutes to get a roll of quarters. Do what you will with this information and good luck.
Abby Liggins
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October 26, 2024
Johanna was great. Very pleasant and gret service!
JC Aviles
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March 19, 2024
If they had zero stars, that's what I would've given them.
I've been with this bank since Commerce bank and in the past 6 years they've gone downhill with customer service - I'm ready to make a switch -
I have made 3 attempts to just get a business debit card and every time I've wanted near to an hour and had to walk away because I'm running a business. What a waste of time trying to make a deposit and just get anyone on the desk to help you
I'm done with them
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233 Bloomfield Ave, Montclair, NJ 07042, USA
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Always excellent customer service. I'm taken care of in a timely manner. Kind people who always help efficiently. Always a positive experience coming here and I always leave relieved with a smile. I know that I can trust that I'm in good hands here.
Let me start off by saying Susan, Denny, and Johnny are beyond amazing! They are all so helpful and knowledgeable. Denny helped my mom obtain a HELOC. She was so patient and polite while assisting us. Susan and Johnny are always so helpful when I have questions regarding my business account and line of credit. We always feel so comfortable when we come here. This branch is very inviting and makes me feel at ease when conducting business.
I’m not sure what it is about this TD Bank branch but they appear to be the choice bank for customers who require complicated or just time consuming transactions. This bank consistently has a line inside no matter when you come. I arrived on a Tuesday at 8:29 am before they opened and a small line had already formed. Once they opened, there were 3 associates working. Initially all three were behind the desk but one disappeared (presumably to do the drive thru) one woman seemed to be doing other things as she was going here and there and then there was one person behind the front desk. I was the third person in line. It took 18 minutes to finish with the first guest. 5 minutes for the second guest. I walked out at 8:51. It took me 21 minutes to get a roll of quarters. Do what you will with this information and good luck.
Johanna was great. Very pleasant and gret service!
If they had zero stars, that's what I would've given them. I've been with this bank since Commerce bank and in the past 6 years they've gone downhill with customer service - I'm ready to make a switch - I have made 3 attempts to just get a business debit card and every time I've wanted near to an hour and had to walk away because I'm running a business. What a waste of time trying to make a deposit and just get anyone on the desk to help you I'm done with them